Skip to content


The world continues to adapt to the evolving COVID-19 pandemic. NADCP is committed to ensuring RISE21 follows local, state, and federal guidelines related to large gatherings and is working directly with the Gaylord and all contracted conference hotels to ensure appropriate protocols are in place.

More information on guidelines:

Stay up to date on the latest data in your community at the state and county level, click here.

RISE21 COVID Safety Code of Conduct


The following guidelines will be in place at RISE21 and will be updated as the situation evolves.

  • Disinfecting surfaces

    High-touch surfaces will be disinfected.

  • Social distancing

    Social distancing is encouraged.

  • Contactless registration

    Touchless badge and material pick-up.

  • Masks

    Based on revised CDC and county guidance, all RISE21 attendees are now required to wear a mask, regardless of vaccination status.

Waiver of Liability

As a requirement to attend RISE21, attendees must complete a Waiver of Liability. The Waiver will be emailed to you after you complete your registration. At that time, you will have to agree to the terms of the Waiver of Liability to complete your registration. Your registration will be canceled if you do not agree to the terms of the Waiver of Liability.

Please note that the decision to accept the terms of the Waiver, or to decline to accept them, must be a decision that you personally make.

If you are registering a group, each registrant will receive an email with the Waiver and will need to individually accept. To view the Waiver in advance of registering, click here.

As pandemic requirements and guidance evolve, NADCP is working closely with the below hotels. Each hotel reports they will have the following COVID-related protocols and safety measures in place; however, the most up-to-date information can be found on their individual websites.

Marriott Properties

Gaylord National Resort & Convention Center, Residence Inn, Westin, The AC

Marriott properties have implemented extra-stringent daily cleaning procedures focused heavily on high-touch areas. In public spaces, added to already rigorous cleaning protocols is the requirement that surfaces be treated with hospital-grade disinfectants and that this cleaning is done with increased frequency. Public spaces, including but not limited to the lobby, aquatic areas, fitness centers, and meetings & convention spaces, have dedicated staff to sanitize frequently throughout the day. In guest rooms, they have added detailed cleaning practices, requiring all surfaces to be thoroughly cleaned with hospital-grade disinfectants. They also are placing disinfecting wipes in each guest room for guests’ personal use.

Additional information can be found here.

Information specific to the Gaylord National Resort is available here.

Hampton Inn

Hilton’s housekeeping room protocol begins with their team removing all used items from the room such as bedding and towels. Next, the team performs a full cleaning of the room and bathroom, including vacuuming the carpet, mopping floors, and wiping down all surfaces with hospital-grade cleaners.

Guests will find disinfecting stations with wipes and hand sanitizer available throughout our properties. Additionally, both public and team member areas are cleaned at scheduled intervals, including hourly maintenance of high-touch areas like elevators and bathrooms.

More information is available here.

Harborside Hotel

All public spaces will be disinfected regularly throughout each day using CDC-approved disinfectants and sanitizers, with a focus on high-touch areas and surfaces, including the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms, and room keys. Complimentary hand sanitizer will be provided throughout common areas for guests and staff to use. They ask all guests and staff members to practice physical distancing (standing at least six feet apart from each other). Additionally, they have recently installed no-touch door pulls in public area bathrooms for your convenience. Facial masks are required in all public areas of the hotel.

For more information, click here.


Cleaning will focus on high-touch areas for high-frequency sanitation (e.g., escalator rails, door handles, push plates, crash bars, light switches, elevator buttons, countertops, basins, toilets, urinals, faucets, restroom stalls and stall doors, lobby check-in desk, hallways, business offices).

Additional information can be found here.